Timeline – Phase 1 Enrollment Management
The implementation will center around six releases from September 2020 to August 2021; with functionality prioritized and aligned with Rutgers’ Admissions calendar.
The implementation dates for Case Management, Event Management, Recruitment, and Admissions are informed by insights and outcomes from the Plan & Architect phase, the academic calendar, and stakeholder feedback. The dates have been approved by the Camden, Newark, New Brunswick, and RBHS Enrollment Management Vice Chancellors, the Steering Committee, and Executive Sponsors. Dates are subject to change.
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Functionality Implementation Groups Case Management One Stop: New Brunswick Event Management Camden, Newark, New Brunswick, RBHS Marketing Cloud (Event Management) Camden, Newark, New Brunswick, RBHS -
Functionality Implementation Groups Case Management One Stop: Camden, Newark, New Brunswick -
Functionality Implementation Groups Case Management Contact Center: Camden, Newark Event Management II Camden, Newark, New Brunswick, RBHS Marketing Cloud (Event Management II) Camden, Newark, New Brunswick, RBHS Core CRM (Recruitment – Undergrad) Camden, Newark, New Brunswick Marketing Cloud (Recruitment – Undergrad) Camden, Newark, New Brunswick -
Functionality Implementation Groups Case Management Call Center: RU-Info Core CRM (Recruitment) RBHS Marketing Cloud (Recruitment) RBHS -
Functionality Implementation Groups Core CRM (Recruitment – Grad) Camden, Newark, New Brunswick Marketing Cloud (Recruitment – Grad) Camden, Newark, New Brunswick -
Functionality Implementation Groups Case Management (Admissions) Camden, Newark, New Brunswick, RBHS Core CRM (Admissions) Camden, Newark, New Brunswick, RBHS Marketing Cloud (Admissions) Camden, Newark, New Brunswick, RBHS